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You can cut down the phone calls and email from your visitors with a well organized FAQ page. I did some quick searcing and found a couple of scripts. These scripts have the ability to be customized to match your website.
Soft Biz Scripts version was 23 dollars, and the Kbase was 99. I purchased the cheaper one an wish I had purchased the $99 verison (as I think it looks a bot more professional out of the box). We also have some links from folks, and the forums are heating up at www.weeklywebtools.com/forums
Someone will win a copy of Live Help Messenger in the future.
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