Host Gator is the best hosting service I’ve ever used. If I ever had a question, I just called an typically in a few minutes I’ve got a live person on the phone. They have live chat, as well as all sorts of ways to support their customers. The best part is, I never need it!
I love Host Gator so much I became a reseller (it’s not a bad way to make a few extra bucks, or just be your own web host). For more information check out hostgator.com